Shipping policy
Shipping Policy
We offer shipping across Canada, with options for standard and expedited delivery. All orders are processed within 1–2 business days (excluding holidays). You will receive an email confirmation once your order has shipped, along with tracking information.
Shipping Rates
- Standard Shipping: 3–5 business days
- Expedited Shipping: 1–2 business days
- Free Shipping: Free standard shipping
International Shipping
We currently offer international shipping to the following countries: Canada. Additional shipping fees and import duties may apply depending on your location.
Processing Time
All orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed the following business day. Please note that shipping times may vary depending on your location and the selected shipping method.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can use this to check the status of your shipment at any time.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at info@purepros360.com. We will assist you in resolving the issue as quickly as possible.
Québec Residents
Québec Residents: This shipping policy does not limit any rights you may have under Québec’s Consumer Protection Act. If any provision herein is deemed inconsistent with Québec law, those legal rights will prevail.
Additional Note
Shipping times are estimates and may vary depending on carrier delays and destination. We are not responsible for delays once the package is with the courier.